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Camera pops up on facebook

Posted by
Regular Visitor
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Message 1 of 3
223 Views

When I am on Facebook, suddenly a camera appears.. why?  How can I get rid of it?  Thank you.  

2 REPLIES
Posted by
Service Expert

Message 2 of 3
172 Views

Comcast has nothing to do with Facebook.

 

What kind of "camera" is popping up?  Does it show you, like coming from your webcam?  Or does it show something else?  In the lower right corner of the Facebook page where the Chat box is, there should be a Gear.  If you hover your mouse over it it should say Options.  Click on that and you should see a choice for turning off video and voice calls.

 

If that's not it, it may have something to do with Live Video.

 

You might want to ask your friends on Facebook to see if they can help you.  Otherwise, there's a Help link at the very bottom of the sign in page.




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Posted by
Official Employee

Message 3 of 3
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Thank you for that information @Again. isabbag were you able to get the camera cleared off your screen? If you still need assistance in this matter I can help with all of your Comcast features.




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