Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Blocking E-mail addresses

Frequent Visitor

Blocking E-mail addresses

Ive been receiving e-mails from a popular social media site that I do not belong to - never did.  I have no idea how or why they have my e-mail address, but I receive at least 20 messages everyday, including videos and photos.  I have contacted the site administrators numerous times, but it seems to do no good as I never hear anything in return.  I don't know what else to do other than to block the address. Please tell me how to permanently block e-mails from this site once and for all.  Thanks in advance for the help.

New Poster

Re: Blocking E-mail addresses

I am wanting to BLOCK emails from obvious fishing/hacking emails.   I'm receiving a few each week.   Can anyone give me instructions as to how BLOCK email addresses?   Much appreciated.

Gold Problem Solver

Re: Blocking E-mail addresses

@tedh422 wrote: ... Please tell me how to permanently block e-mails from this site ...

Please see https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience, especially "Set Up Email Filters" about halfway down the page.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 0 kudos
  • 3 in conversation