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Blocked Ex Texts as Me to Me Through Xfinity App

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Blocked Ex Texts as Me to Me Through Xfinity App

I blocked my ex (separated) from being able to call or text my iPhone but to get around it, he logs into Xfinity Connect app and sends me texts that show up as being from me. I can't block my home number or else my kids won't be able to reach me but the harassment needs to stop.

To make matters worse, he works for Comcast. Someone help me please!!
Email Expert

Re: Blocked Ex Texts as Me to Me Through Xfinity App

This is not something that can be addressed here in the forum, so I have escalated it to the forum administrator to see if someone from Comcast can contact you.




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Official Employee

Re: Blocked Ex Texts as Me to Me Through Xfinity App


shannonmjc77 wrote:
I blocked my ex (separated) from being able to call or text my iPhone but to get around it, he logs into Xfinity Connect app and sends me texts that show up as being from me. I can't block my home number or else my kids won't be able to reach me but the harassment needs to stop.

To make matters worse, he works for Comcast. Someone help me please!!

Shannonmjc77,

 

I have engaged one of our teams for this.

I am sending you a PM for more information. 





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