Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,637,231

members

16

online now

1,815,027

discussions

Back to Top

Best wireless router to buy or does Comcast provide one to its customers?

SOLVED
Posted by
Contributor

Message 1 of 13
59,692 Views

I'm planning on buying my first laptop early next year. I've only had desktops (I have an iMac now) and have little to no knowledge about how to get connected to the internet via a laptop. I asked a question on another Comcast board last month about how to connect with an iPad and got some good advice. I was told to buy a wireless router. I decided against the iPad and decided to wait a while and get a laptop.

 

Does anyone have any suggestions on a good router for me? I have no idea which is the best brand to buy and I'd appreciate some advice. Or, do I even need to buy a router at all? Does Comcast provide a router to its customers? I have TV, phone and internet accounts. I don't know if I'm imagining this, but I recall reading a post that said you could call an 800 number and Comcast would ship you a router free of charge. Is this true and if so, is there a monthly rental fee and is their router any good? Would I be better off investing the money and buying my own?

 

So many questions but please know any info and advice will be MUCH appreciated! I don't want to buy my laptop until I get all my networking ducks in a row.

 

Thank you,

 

Sunny

12 REPLIES
Posted by
Connection Expert

Message 2 of 13
59,690 Views

Check this link;

 

https://www.comcast.com/wirelessrouter/default.cspx?403;https://www.comcast.com:80/wirelessrouter/




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Contributor

Message 3 of 13
59,687 Views

Thank you for that link. It's good to know I can get a router from Comcast if I decide not to buy one. Will the type of router I use affect the quality and speed of my internet connection? Or are all routers pretty much the same?

 

Thank you,

 

Sunny

Posted by
Connection Expert

Message 4 of 13
61,148 Views
Solution

Ya' can't go wrong with a wireless "N" router from one of the big three;

Netgear, D-Link, Linksys.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Contributor

Message 5 of 13
59,681 Views
Posted by
Connection Expert

Message 6 of 13
59,679 Views

Good luck with things ! Happy holidays !!




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 7 of 13
59,670 Views

Hi, there are alot of routers. Some broadcast on both 2.4 and 5 ghz. Try combining that with range. Cisco wrt400n is an example. good luck.

Posted by
Connection Expert

Message 8 of 13
59,658 Views

Here is an excellent site for researching routers. Take a look around.

 

http://www.smallnetbuilder.com/component/option,com_chart/Itemid,189/




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Contributor

Message 9 of 13
59,653 Views

That's a great site - thank you very much! Happy Holidays!

Posted by
Visitor
Message 10 of 13
46,942 Views
The link doesn't work. Does Comcast give their customers a wireless router? I have tried to find the answer all over the Comcast website. If anyone knows the answer and how to order one please let us know. Thanks
Posted by
Regular Contributor

Message 11 of 13
46,933 Views

From another thread in this board:

 

The free router program has been discontiued as of 11/29/2011.

 

 

 

Posted by
Connection Expert

Message 12 of 13
46,927 Views

8-4-2011 wrote:
The link doesn't work. Does Comcast give their customers a wireless router? I have tried to find the answer all over the Comcast website. If anyone knows the answer and how to order one please let us know. Thanks

That's because things can change in a year's time. Smiley Wink




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 13 of 13
43,948 Views

VERIZON still gives a free modem-router, if you sign up on line. Get the  D link if you might go the security camera route. Easier hand shaking between wireless camera and router.