Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,813

members

46

online now

1,953,731

discussions

Top

As Primary user, Not Able To CHNG My Own PSWRD

New Poster

As Primary user, Not Able To CHNG My Own PSWRD

I have 5 email addresses. I am the Primary though the account is in my other-half's name.

I can change the other passwords but I cannot change my own (the Primary's). It has never happended before.

 

This is routine for me.

 

I've tried the 'send a reset email' option but the email is never sent.

 

Wazzup??

 

TheCzar

 

 

Tags (2)
Gold Problem Solver

Re: As Primary user, Not Able To CHNG My Own PSWRD

What does "cannot change" mean exactly? What happens when you try? The more details you can provide, the better.