Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,656

members

1,266

online

36,263

topics

Top

Apple Email is suddenly disconnected from Comcast

Regular Visitor

Apple Email is suddenly disconnected from Comcast

After years of problem-free use of Apple Email with Comcast, it suddenly disconnected.   I get a window asking me for my Comcast password and when I enter it I keep getting the message "cannot connect to 'smpt.comcast.net'.  

 

Why is Comcast rejecting my password?

Email Expert

Re: Apple Email is suddenly disconnected from Comcast

What version of Mac OS or OS X are you running?  Sierra or High Sierra, or something earlier?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 173 views
  • 0 kudos
  • 2 in conversation