Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,295

members

46

online now

1,953,177

discussions

Top

Answer guidelines

Regular Visitor

Answer guidelines

How do I stop people from putting themselves on as users on my  XFINITY/Comcast account once they have been removed as an unauthorized user only to find out they are back and attached themselves to my new device and modem adain I even change my cell phone number they do this to get free services and pair themselves up to me..5here are so many people attached to my Modem which Comcast says is Secure ???it is not.  ****@comcast.net  Gwen

 

 

*Email removed, please do not post private information*

Service Expert

Re: Answer guidelines

Email Address

PH left w/ Message to OP




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon