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Android email folders missing since web email upgrade

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Android email folders missing since web email upgrade

Ever since xfinity made changes to the email web portal, my personal folders are missing in the android email app. I can send and receive mail, but I cant see mail in folders other than inbox, sent, drafts, etc. The folders are all there at the web portal. I have already deleted the account in android, changed the settings(imap) but still nothing. The xfinity help person told me to carry my laptop with me all the time... what a great suggestion, but that is NOT the answer. Another one told me to install the xfinity app, but I dont want to install another app just to look at the folders. Anything else I should try? Thanks.

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