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All Of My Emails Are Gone!

Frequent Visitor

All Of My Emails Are Gone!

Since you decided to make this change to the web and mobile email. Every single one of my emails that I had in my inbox are gone! I had a couple of emails that I could not open in the mobile app and I could not get to a computer right away. When I finally got to a computer today....all my emails are gone except for 2 emails from yesterday and my one folder I had. I hope nobody sent me anything important that I couldn't open and now is gone. Guess I'll start looking for a different email provider. I can't afford to have my emails just vanish on their own.

Email Expert

Re: All Of My Emails Are Gone!

I've escalated your post to the forum administrator to get someone to look at your account.




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Official Employee

Re: All Of My Emails Are Gone!

Hi Bluelephant, I apologize for your experiences.  This is a known issue and the emails are not deleted and the correct teams are working to fix the migration of the inboxes to restore full email use and function.

 

I apologize for the inconvenience




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Frequent Visitor

Re: All Of My Emails Are Gone!

Thank you for escalating my problem, and getting it looked at. I appreciate it.

Frequent Visitor

Re: All Of My Emails Are Gone!

Has there been any progress made on this? I'm still missing all of my emails.