Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Adobe Flash constantly crashing Comcast's email

New Poster

Adobe Flash constantly crashing Comcast's email

All I'm trying to do is access my email! The Comcast email is crashing multiple times a day, and I'm not trying to watch any videos - I think it's crashing over the video ads that Comcast is sending to my email account, the ones that show up in the right sidebar.  Please fix this.  I'm constantly having to reload the email page and its' exhausting. Thanks.

Gold Problem Solver

Re: Adobe Flash constantly crashing Comcast's email



If you are using a browser such as Firefox, you can block ALL ads by installation the Adblock Plus extension.  It is now also available for Chrome,etc.  Just google the words I show in bold.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.