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Adding an address

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Adding an address

I simply want to add an email address. Can't seem to find where to do that

 

Service Expert

Re: Adding an address


ryanmapes wrote:

I simply want to add an email address. Can't seem to find where to do that

 


Are you wanting to add an additinal Comcast email address to your account or an email address into your address book?


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Re: Adding an address


ryanmapes wrote:

I simply want to add an email address. Can't seem to find where to do that

 


Hello,

 

If you want to add a usename name to your xfinity account see the following link.

http://customer.xfinity.com/help-and-support/internet/adding-new-user-names-or-email-addresses/?CMP=...

 

Here are some ways to add an email address to an xfinity connect address book

  1. If it is just a few names that you want to add click on this link https://calendar.comcast.net/ab/contactList#. Once you are there click on the word new contact fill in the info and click save.

2     If you have a bunch of contact that you want to add from another isp service go to the following link https://calendar.comcast.net/pulse/join/existImport and click on the word import. There you will see a bunch of options click on the one that applies to you and follow the steps.

The problem you might have is when the contacts are add to the address book it may not sync. This has been a problem for many years now and Comcast is aware of this problem but they don’t want to fix it To fix this you will need to send an email to helpme@sv.comcast.com in the subject field type slow sync problems in the body of the text type in the names that are not coming in on the list.