Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,491

members

1,085

online

36,057

topics

Top

Adding a User

ANSWERED
New Poster

Adding a User

I do not have the Add A User button under my account/users. Is anyone else having this issue?

Accepted Solution

Re: Adding a User


vndaley wrote:

I do not have the Add A User button under my account/users. Is anyone else having this issue?


You need to sign in with your Primary username.

 

To verify or find your Primary username click here.

View answer in context
Service Expert

Re: Adding a User


vndaley wrote:

I do not have the Add A User button under my account/users. Is anyone else having this issue?


You need to sign in with your Primary username.

 

To verify or find your Primary username click here.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: Adding a User

 

Hi vndaley, the information that (Again) shared is correct. Please reach back out to me here if you need further assistance creating a new user. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 2 replies
  • 302 views
  • 0 kudos
  • 3 in conversation