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Add a user name

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Add a user name

I am trying to ADD a user name but it keeps asking for a PIN which I don't have.

Gold Problem Solver

Re: Add a user name

If you have their Voice phone service please see http://customer.comcast.com/help-and-support/phone/resend-your-security-pin-via-my-account/

 

If not, contact one of their reps at the phone number on your bill or 1-800-Comcast, or chat with them at https://www.comcastsupport.com/chatentry/, and have them fix this.