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ATTENTION ----- Zhankun

Service Expert

ATTENTION ----- Zhankun

Your post contained personal information and was removed to a secure location. These are public forums, and you should never post account numbers, street addresses, telephone numbers, email addresses, your full name, or anything else personally identifiable to you. Spammers and hackers can easily harvest that information. Your post is below with the information redacted or removed. 


The PDF Attachments could not be redactd as they contained your personal Information.

PLease call Comcast @ 1-800-266-2278 or 1-800-934-6489 and discuss with a CSR or by sending a PM (private message) to ComcastZach directly hereby hdiing your personal information from the higly oublic forums.

The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.