Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




A second email address

New Poster

A second email address

How do I set up a second email address on this account?

Gold Problem Solver

Re: A second email address

Sign in with your Primary username and password. Now click on My Account. Next click on the Users and Settings tab. On the far right side of the tabs you see, click on add a user. Follow the steps from there.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.