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6 emails showing on Xfinity "my account" home page but can't access them

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6 emails showing on Xfinity "my account" home page but can't access them

The email icon at top of screen shows i have 6 messages but clicking on the icon only opens new home screen page.  

Email Expert

Re: 6 emails showing on Xfinity "my account" home page but can't access them


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser.




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