Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,726,890

members

10

online now

1,888,889

discussions

Back to Top

451 errror

Posted by
New Poster
  • Congrats on Posting your first topic!

Message 1 of 14
921 Views

Reporting-MTA: dns; qmta02.emeryville.ca.mail.comcast.net [76.96.30.24]
Received-From-MTA: dns; omta03.emeryville.ca.mail.comcast.net [76.96.30.27]
Arrival-Date: Wed, 07 Aug 2013 18:39:37 +0000


Final-recipient: rfc822; --elided--@me.com
Action: delayed
Status: 4.1.1
Diagnostic-Code: smtp;  451 4.5.3 No more transactions allowed.
Last-attempt-Date: Thu, 08 Aug 2013 04:18:52 +0000

13 REPLIES
Posted by
Bronze Problem Solver

Message 2 of 14
915 Views

gaweiner wrote:

Reporting-MTA: dns; qmta02.emeryville.ca.mail.comcast.net [76.96.30.24]
Received-From-MTA: dns; omta03.emeryville.ca.mail.comcast.net [76.96.30.27]
Arrival-Date: Wed, 07 Aug 2013 18:39:37 +0000


Final-recipient: rfc822; --elided--@me.com
Action: delayed
Status: 4.1.1
Diagnostic-Code: smtp;  451 4.5.3 No more transactions allowed.
Last-attempt-Date: Thu, 08 Aug 2013 04:18:52 +0000


Well, the server for @me.com is refusing email from that Comcast server with a temporary error. "No more transactions allowed" suggests it might be about coming up against a rate limit, but I'm just guessing. Only the folks at me.com (and anyone they've told) know exactly why they're refusing email from Comcast.

Posted by
Contributor

Message 3 of 14
894 Views
steve-baker wrote:


gaweiner wrote:

Reporting-MTA: dns; qmta02.emeryville.ca.mail.comcast.net [76.96.30.24]
Received-From-MTA: dns; omta03.emeryville.ca.mail.comcast.net [76.96.30.27]
Arrival-Date: Wed, 07 Aug 2013 18:39:37 +0000


Final-recipient: rfc822; nuanced@me.com
Action: delayed
Status: 4.1.1
Diagnostic-Code: smtp;  451 4.5.3 No more transactions allowed.
Last-attempt-Date: Thu, 08 Aug 2013 04:18:52 +0000

Well, the server for @me.com is refusing email from that Comcast server with a temporary error. "No more transactions allowed" suggests it might be about coming up against a rate limit, but I'm just guessing. Only the folks at me.com (and anyone they've told) know exactly why they're refusing email from Comcast.

Obviously WRONG answer. I've been getting this from Comcast the past few days:
===========================
This is an automatically generated Delivery Status Notification.

Delivery to the following recipients is still underway after 49.7 hour(s):

* xxxx.xxxx@mac.com

Will keep trying and contact you if the message can't be delivered permanently.

Reporting-MTA: dns; qmta15.emeryville.ca.mail.comcast.net [76.96.27.228]
Received-From-MTA: dns; omta14.emeryville.ca.mail.comcast.net [76.96.30.60]
Arrival-Date: Tue, 06 Aug 2013 05:57:46 +0000


Final-recipient: rfc822; xxxx.xxxx@mac.com
Action: delayed
Status: 4.1.1
Diagnostic-Code: smtp; 451 4.5.3 No more transactions allowed.
Last-attempt-Date: Thu, 08 Aug 2013 07:37:01 +0000
===========================
One thing about Comcast - you can rely on them for making excuses!
Posted by
Bronze Problem Solver

Message 4 of 14
889 Views

Shadowstep wrote:

steve-baker wrote:

gaweiner wrote:

Reporting-MTA: dns; qmta02.emeryville.ca.mail.comcast.net [76.96.30.24]
Received-From-MTA: dns; omta03.emeryville.ca.mail.comcast.net [76.96.30.27]
Arrival-Date: Wed, 07 Aug 2013 18:39:37 +0000


Final-recipient: rfc822; --elided--@me.com
Action: delayed
Status: 4.1.1
Diagnostic-Code: smtp;  451 4.5.3 No more transactions allowed.
Last-attempt-Date: Thu, 08 Aug 2013 04:18:52 +0000


Well, the server for @me.com is refusing email from that Comcast server with a temporary error. "No more transactions allowed" suggests it might be about coming up against a rate limit, but I'm just guessing. Only the folks at me.com (and anyone they've told) know exactly why they're refusing email from Comcast.


Obviously WRONG answer. I've been getting this from Comcast the past few days:

...

 


It can't be "obviously WRONG", because what I said is exactly what's happening. "Your" problem is actually the same problem as the one OP posted. Me.com and mac.com have the exact same incoming servers. For some reason they're not accepting email from Comcast (or at least not from those Comcast servers mentioned) at the moment. It's a temporary error, so Comcast keeps retrying, and they keep refusing it. And Comcast periodically sends those messages informing you that they're having a delivery problem. After three days of not being able to deliver the message they'll give up and send a final notice saying that delivery was "aborted".

Posted by
Official Employee

Message 5 of 14
862 Views

I've reached out to folks that manage the destination mailservers, hopefully we'll get this resolved shortly.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Networking Expert

Message 6 of 14
846 Views

ALL posters in this thread...

 

PLEASE review your posts and use the edit function in the menu at the right side of a post to remove any email addresses. This is a public forum. Email addresses are visble to anyone, and could be harvested by SPAMmers.

 

Please review the forum Posting Guidelines for more information regarding posting of personal information.

 

Thanks

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I don't work for Comcast...


Help us to help you!!
- respond to requests for info
- post back if your issue is resolved
- mark appropriate posts as solutions


Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Contributor

Message 7 of 14
825 Views
@Steve-baker - Just because me.com and mac.com aren't receiving email from Comcast doesn't mean it's an me.com or mac.com problem. Kind of like a missed football pass. Did the quarterback make a bad throw or did the receiver screw it up? Just sayin........
Posted by
Contributor

Message 8 of 14
821 Views
@ComcastDaveL - Hope you guys get it figured out soon. Thanks.
Posted by
Official Employee

Message 9 of 14
806 Views

Still waiting to hear back from the folks that manage me.com/mac.com.

 

Additional data point - it's not just Comcast subscribers that are having issues sending to those domains - contacts at other ISPs have told me they're seeing the same issue, starting about a day ago.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 10 of 14
793 Views

It should be noted that me/mac.com is not refusing all mail from Comcast accounts.  If I use the web-based Xfinity e-mailer, it goes through fine.  It's only when I mail using Outlook that I see the problem.

Wouldn't any e-mail from a comcast.net acccount have to wind it's way through the same servers at Emeryville?

Posted by
Official Employee

Message 11 of 14
764 Views

Yup.

 

I did hear back from the folks at the destination - they've fixed something on their end.  If you're still seeing issues, please let me know.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Bronze Problem Solver

Message 12 of 14
763 Views

luteute wrote:

It should be noted that me/mac.com is not refusing all mail from Comcast accounts.  If I use the web-based Xfinity e-mailer, it goes through fine.  It's only when I mail using Outlook that I see the problem.

Wouldn't any e-mail from a comcast.net acccount have to wind it's way through the same servers at Emeryville?


Yes, webmail and email clients have their email sent out to the Internet via the same servers. But there are 15 of those Emeryville servers. It could just be luck of the draw, that that particular server isn't having a problem with mac.com, and that the same problem could come up with email sent via webmail. I don't know. A Google hit on that error message suggests that it's about too many different messages sent in a connection. Different Comcast servers could be configured differently in that regard. But, again, I don't know, I'm just guessing.

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 13 of 14
746 Views

It worked. All the backed up e-mail was delivered to the mac.com address

Thanks

Posted by
Contributor

Message 14 of 14
735 Views
Maybe our national security had something to do with the problem. Lol.