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how to delete all emails at once

Posted by
Visitor
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Member Since: ‎04-26-2010
Posts: 1
Message 1 of 14 (9,368 Views)

how to delete all emails at once

 
13 REPLIES
Posted by
Email Expert

Member Since: ‎03-10-2004
Posts: 6,888
Message 2 of 14 (9,367 Views)

Re: how to delete all emails at once

If you go to Preferences > Email in SmartZone, you can set the size of the "page" to 10, 25, 50 or 100 e-mails. Set it to 100 and you get the maximum amount per "page delete" (checking the box in the column heading line to check all of the e-mails on that page).

If you don't even want to do that, you can go into SmartZone Lite (Preferences > General and check SZ Lite and then Save. Then log out and back in.). Once you are in SZ Lite, highlight the Inbox folder and click the "Edit" link on the folder line.

You will then get a page that will say "Inbox" at the top and will have a check box in the middle of the page with the text "Permanently hard delete all items in this folder. This operation can not be undone." next to it.

Check the box and click on the "Delete all items" box. However, once you do, all the items in that folder (the Inbox in this case) are gone!!! They are not in the trash or anywhere else. And they cannot be brought back.

Frankly, I'd do the option that I started off with - that gives you a chance to change your mind on a particular e-mail.
JR

Posted by
Edited on
‎04-26-2010 01:43 PM

Service Expert

Member Since: ‎11-10-2003
Posts: 5,499
Message 3 of 14 (9,363 Views)

Re: how to delete all emails at once

[ Edited ]

I wish we had more than a subject to the post to go on, for providing suggestions, even though the issue seem to be described, we aren't sure what folder the OP is talking about.

 

If it's a personal folder they created, those folders can be emptied using the "Empty Folder" option when right-clicked.  Same with the Trash.  Of course those "all or nothing" options carry some risk of getting rid of things you didn't mean to.  (As JR indicated with his SZ lite suggestion, as well.)

Posted by
Email Expert

Member Since: ‎05-21-2006
Posts: 30,240
Message 4 of 14 (8,423 Views)
Posted by
Visitor
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Member Since: ‎04-11-2014
Posts: 2
Message 5 of 14 (6,650 Views)

Re: how to delete all emails at once

This took me a while to figure out... but HERE IS HOW to delete ALL emails at ONE TIME!

customer service told me it could not be done.... go figure....

 

at top of the first email.. where it says "FROM"... to the left is a box....... THE KEY HERE IS!!!

 

hold your shift key down as you click the box... if you dont, you will only select 100...... if you do it right,    it will allow you to delete ALL   ( 43,000 for me)

 

 

 

Posted by
Visitor
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Member Since: ‎07-15-2014
Posts: 1
Message 6 of 14 (6,178 Views)

Re: how to delete all emails at once

OMG, it works like a charm!!!!! I had over 14,000 and it was taking forever doing 100 at a time AND freezing my laptop in the process. I was soooo impressed with your advice I even cleaned out years of old comcast voice mail they same way. Don't forget to also empty your "trash" folder, folks too! Thx again Smiley Wink


forevertrue wrote:

This took me a while to figure out... but HERE IS HOW to delete ALL emails at ONE TIME!

customer service told me it could not be done.... go figure....

 

at top of the first email.. where it says "FROM"... to the left is a box....... THE KEY HERE IS!!!

 

hold your shift key down as you click the box... if you dont, you will only select 100...... if you do it right,    it will allow you to delete ALL   ( 43,000 for me)

 

 

 


 

Posted by
Visitor
Visitor
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Member Since: ‎05-07-2007
Posts: 1
Message 7 of 14 (4,168 Views)

Re: how to delete all emails at once

Hmmm.....I'm only getting a hundred deleted at a time....What the secret?

Posted by
Email Expert

Member Since: ‎06-10-2006
Posts: 11,985
Message 8 of 14 (4,165 Views)

Re: how to delete all emails at once

Did you try holding down the shift key when you clicked the box as suggested upthread?  But here is something else you might try---------from the Inbox page, go to Preferences>>>>>Email>>>>>Email Deletion Schedules.  Set the Inbox folder to some short period of time like 7 days or something.  But be advised, if you are using an email client like Outlook or Windows Live Mail, the settings in there will override the settings in Comcast Preferences.

___________________________________________________________________________________________________
These are customer to customer support forums. We are paying customers just like you. We volunteer our time to try and help other customers with how-to help, and troubleshoot problems if we can. We can't look at your account. The only Comcast employees in the forums are those with their names in RED.
Posted by
Visitor
Member Since: ‎10-13-2015
Posts: 1
Message 9 of 14 (2,658 Views)

Re: how to delete all emails at once

This really worked. I deleted 148000 emails; have been trying to do this for years, even comcast could not help.

Posted by
Email Expert

Member Since: ‎06-10-2006
Posts: 11,985
Message 10 of 14 (2,653 Views)

Re: how to delete all emails at once

What really worked?  The suggestion I made about the deletion schedules, or something else?  Others who find this thread will want to know.

___________________________________________________________________________________________________
These are customer to customer support forums. We are paying customers just like you. We volunteer our time to try and help other customers with how-to help, and troubleshoot problems if we can. We can't look at your account. The only Comcast employees in the forums are those with their names in RED.
Posted by
Visitor
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Member Since: ‎07-27-2010
Posts: 1
Message 11 of 14 (2,630 Views)

Re: how to delete all emails at once

Yes!!! Thank you so much this worked, I only had 10,000, but it is overwhelming to sit and only so 50 at a time. 

Thank you!!!

Posted by
Email Expert

Member Since: ‎05-21-2006
Posts: 30,240
Message 12 of 14 (2,624 Views)

Re: how to delete all emails at once

To delete all email,nI have always clicked on the box n the left, above all email.  Doing so puts a check next to each email.  Then click on the  Delete  icon on the toolbar to delete them all.

 

CZc



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Posted by
Visitor
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Member Since: ‎09-14-2011
Posts: 2
Message 13 of 14 (1,400 Views)

Re: how to delete all emails at once

Awesome. 10,000 gone in 60 seconds!!!!!!

Posted by
Visitor
Member Since: ‎04-06-2016
Posts: 1
Message 14 of 14 (694 Views)

Re: how to delete all emails at once

Wow!!  This is so awesome!!  Worked fabulous!  Thanks for the info!!!!