Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,431,505

members

9

online now

1,659,832

discussions

how do I switch secondary email accounts to IMAP

Posted by
Visitor
Member Since: ‎09-15-2013
Posts: 2
Message 1 of 7 (557 Views)

how do I switch secondary email accounts to IMAP

How do I get my other family members POP email accounts switched over to IMAP?  My primary email has been switched over and is working with windows 8 Mail

6 REPLIES
Posted by
Networking Expert

Member Since: ‎10-03-2003
Posts: 5,378
Message 2 of 7 (538 Views)

Re: how do I switch secondary email accounts to IMAP

Use the same site you used to request the primary account conversion,  only submit the secondary account email address

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I don't work for Comcast...


Help us to help you!!
- respond to requests for info
- post back if your issue is resolved
- mark appropriate posts as solutions
Posted by
Regular Contributor

Member Since: ‎06-23-2012
Posts: 90
Message 3 of 7 (510 Views)

Re: how do I switch secondary email accounts to IMAP

Comcast doesn't offer IMAP services at this time. Only POP3. 

Posted by
Visitor
Member Since: ‎09-15-2013
Posts: 2
Message 4 of 7 (498 Views)

Re: how do I switch secondary email accounts to IMAP

Comcast does have IMAP service available.  It is in "Beta" testing but it is working fine for me with  Windows8 mail.

 

Thankyou to the forum for answering my question.

Posted by
Edited on :
‎10-17-2013 12:11 PM

Email Expert

Member Since: ‎05-21-2006
Posts: 30,227
Message 5 of 7 (491 Views)

Re: how do I switch secondary email accounts to IMAP

[ Edited ]

You can register for the beta of IMAP.

The URL for the registration site is https://xcsignup.comcast.net/onboardingapps/imap  Once registered your account will be moved to our Beta platform and will be accessible via IMAP within 72 hours.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎08-27-2003
Posts: 6
Message 6 of 7 (344 Views)

Re: how do I switch secondary email accounts to IMAP

I have been told that the IMAP beta works only with the primary e mail account, and not with secondary e mail.  Is that not true?  

 

 

Posted by
Email Expert

Member Since: ‎05-21-2006
Posts: 30,227
Message 7 of 7 (326 Views)

Re: how do I switch secondary email accounts to IMAP

No, not true.

You can add the Secondaries.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.