Once the trash has been emptied by whatever method it's gone.
Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
This is done to protect customers and for assurance that they are dealing with a Comcast employee. Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.
You might want to change your settings in the Email Deletion Schedule too. Open XfinityConnect Click on Preferences in the Preview window Click the Email icon You will see your email preferences.... Now scroll down to the Email Deletion Schedule and open it. You can change the number of days each Folder is set. To when email. Is deleted in each Folder.
Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.