Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Frequently, while composing an email in SmartZone, the email just disappears...not to be found in drafts, sent, or other files. any idea what is happening?
02-16-2011 07:58 PM
What type of browser are you using? Firefox? Chrome...
02-24-2011 09:52 PM
This happens to me when I have been logged on to comcast.net for a long time (around 6 hours) and the session expires while I'm in the middle of writing or sending an email. Instead of popping up a window to ask me to refresh my log on I just get booted at the next key stroke and I lose the email. Happens all the time.
02-26-2011 10:54 AM
To avoid this from happening when the session expires, do you have your Preferences set in composing (Preferences> Composing) to automatically save drafts of messages while composing? After making any Preference changes, make sure you click on SAVE.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
02-26-2011 05:57 PM
Thank you all. Especially CCCarol re: Preferences check. Being done now...hope it's fixed!
02-26-2011 09:15 PM
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
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