Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,428,694

members

11

online now

1,656,877

discussions

White list a email

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎06-16-2008
Posts: 2
Message 1 of 4 (516 Views)

White list a email

I am not getting emails from a forum that I have for years.

There is nothing in my spam folder.

I was told to white list them and all should be good. How  do I do that.

3 REPLIES
Posted by
Email Expert

Member Since: ‎06-30-2003
Posts: 8,394
Message 2 of 4 (507 Views)

Re: White list a email


buganddoug wrote:

I am not getting emails from a forum that I have for years.

There is nothing in my spam folder.

I was told to white list them and all should be good. How  do I do that.


That would have to be done on Comcast's end.  What is the forum address?  Knowing that someone from Comcast can look into why this problem is happening.

 

mady

Honi soit qui mal y pense
Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎06-16-2008
Posts: 2
Message 3 of 4 (497 Views)

Re: White list a email

Posted by
Email Expert

Member Since: ‎04-27-2004
Posts: 18,242
Message 4 of 4 (485 Views)

Re: White list a email

I just got a subscription notification from AVS Forum.