Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,440,946

members

35

online now

1,668,760

discussions

Outlook 2011 For Mac - Comcast Port Change

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎02-13-2013
Posts: 2
Message 1 of 2 (2,053 Views)

Outlook 2011 For Mac - Comcast Port Change

I use Outlook 2011 for Mac and Comcast says I need to switch my Outgoing port from 25 to 465.  When I do this I can no longer receive email.  I did the on-line chat thing with Comcast and their solution is to dump Outlook and move to MacMail.  Are there solutions that would allow me to continue to use Outlook as my email client on the Mac for Comcast?

1 REPLY
Posted by
Edited on
‎02-13-2013 11:15 AM

Customer Expert

Member Since: ‎11-14-2006
Posts: 6,439
Message 2 of 2 (2,050 Views)

Re: Outlook 2011 For Mac - Comcast Port Change

[ Edited ]

Look at this thread that has pictures. You can stick with Outlook, but be sure you get the SSL part right and click on More Options to see all the settings.

http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Can-t-send-email-using-Mac-OX-Outlook-1...