Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,440,251

members

46

online now

1,668,232

discussions

Object Error on emails

Posted by
Visitor
Member Since: ‎09-04-2008
Posts: 1
Message 1 of 3 (555 Views)

Object Error on emails

Whenever, I open my email I get a window that pops saying, " Message from Webpage"  (object error). I can not do anything when this happens. Why does this happen and how can I fix it?

 

Thank you

2 REPLIES
Posted by
Email Expert

Member Since: ‎05-21-2006
Posts: 30,240
Message 2 of 3 (551 Views)

Re: Object Error on emails

See if this thread helps you.  Post back.

 

http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/How-to-fix-object-error-in-email/m-p/14...



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Problem Solver

Member Since: ‎01-02-2013
Posts: 253
Message 3 of 3 (370 Views)

Re: Object Error on emails

@gannonjay, the issue could arise due to Add-ons installed on the browser.

 

If you are experiencing the issue on Internet Explorer then try resetting the Browser settings to default or disable the browser add-ons and verify, if the error disappears.

 

Brian

Comcast Silicon Valley