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Not recieving any e-mails

Posted by
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Member Since: ‎03-02-2012
Posts: 1
Message 1 of 2 (417 Views)

Not recieving any e-mails

I am not able to retrieve my e-mail

Posted by
Service Expert

Member Since: ‎02-04-2004
Posts: 15,985
Message 2 of 2 (410 Views)

Re: Not recieving any e-mails

Please be more specific about what is happening?


Your topic titles implies that no mails are coming to the inbox.


Your post implies that they are there but you cannot, for some reason, read them.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.


If you are receiving an error message please post the entire message.


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.