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Member Since: ‎05-29-2008
Posts: 1

How do I whitelist addresses so Comcast won't reject messages as spam


Two people who wish to send messages to me or other e-mail have reported that Comcast has been blocking their messages intended for me as spam and returning non-deliverable error messages back to them. One person is in New York and the other in Paris.

The New York organization has a large mailing list and sends out a weekly newsletter that has in the pastarrived without a hitch, although there have been a few times when they’ve had similar issues. They use earthlink.net for their mail distribution. The owner is highly computer savvy, but advises I should contact Comcast to White Lsit his address - he provided me specific computer header information and a code for white lisitng his comouter.


My Paris correspondent is using orage.fr and I'd like to white lsit her speciic e-mail address. How do I do this?


Posted by
Silver Problem Solver

Member Since: ‎02-22-2007
Posts: 6,127

Re: How do I whitelist addresses so Comcast won't reject messages as spam


You might want to give this a try:


How to contact the Comcast Customer Security Assurance Department:


Business Hours: M-F, 9:00 am – 11:30 pm EST
S-S, 10:30 am – 6:30 pm EST Contact: (888) 565-4329