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Posted by
Visitor
Member Since: ‎07-09-2009
Posts: 2

How can you recall a sent e-mail message from Comcast.net?

[ Edited ]
If I send an e-mail to someone, and realize there are errors in the information, how can I retrieve it before it is read by the other party? After it is retrieved and corrected, it can be resent.
Message Edited by TheNotary on 11-06-2009 09:59 AM
Posted by
Email Expert
Member Since: ‎05-21-2006
Posts: 29,241

Re: How can you recall a sent e-mail message from Comcast.net?

No you cannot. Please note below.

 

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Posted by
Visitor
Member Since: ‎07-09-2009
Posts: 2

Re: How can you recall a sent e-mail message from Comcast.net?

If I send an e-mail to someone, and realize there are errors in the information, how can I retrieve it before it is read by the other party? After it is retrieved and corrected, it can be resent.
Posted by
Email Expert
Member Since: ‎05-21-2006
Posts: 29,241

Re: How can you recall a sent e-mail message from Comcast.net?


TheNotary wrote:
If I send an e-mail to someone, and realize there are errors in the information, how can I retrieve it before it is read by the other party? After it is retrieved and corrected, it can be resent.

You cannot retirieve an e-mail that has already been sent... It doesn't matter if the other party has read it or not- It cannot be retrieved.  The only thing you can do is send a new e-mail with the correct information. Sorry.Smiley Sad



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Silver Problem Solver
Member Since: ‎03-12-2004
Posts: 5,958

Re: How can you recall a sent e-mail message from Comcast.net?


TheNotary wrote:
If I send an e-mail to someone, and realize there are errors in the information, how can I retrieve it before it is read by the other party? After it is retrieved and corrected, it can be resent.

Carole answered you. You can't retrieve a sent email.