I haven't had a problem with receiving Comcast email on Windows Mail until now. The other day, I dialog box popped up and asked me to sign in with my email account. I usually don't have to sign in but once in a while it does, so it wasn't a big deal. Then, it started to download 800 messages to Windows email. These were all messages that I already have so I canceled the download but it started again. After shutting down and restarting, it still did the same thing. So, I just let it do it's thing.
The problem is, I am still receiving two of every email. I checked my accounts and I don't have a duplicate entry. Any idea how I can stop this?
First thing to check: In Preferences>Email do you have Auto Forwarding on? Go in & check that by clicking on the Auto-forward blue link.
Do you have only one account set up in Windows mail? (one user)
Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.
It sounds like Windows Mail is set to either leave a copy of each message on the server, OR to leave a copy on the server until a certain action is taken (i.e. Moved From Inbox, etc.). Mail clients use a file (Uids or something similar) to keep track of the messages already downloaded. If this particular file gets corrupted, it could be cause for messages to be continually downloaded. Further research would be required to find out how WinMail keeps track of downloaded messages. If forwarding is not an issue, I would probably look in this direction. The fix would be to delete the corrupt file, then bite the bullet one last time as your messages are downloaded one last time (unless you were to move anything left on the server into a separate folder).