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Posted by
New Visitor
Member Since: ‎12-05-2008
Posts: 2

Email

How do you  or can you sort the name column in the inbox?
Posted by
Email Expert
Member Since: ‎04-27-2004
Posts: 18,241

Re: Email

You're supposed to be able to (since they updated the SmartZone software a couple of weeks ago), but it doesn't work for me, either. Are you using a Mac?
Posted by
Official Employee
  • Comcast Approved! We are here to Help.
Member Since: ‎05-23-2007
Posts: 92

Re: Email


skiskaer wrote:
How do you  or can you sort the name column in the inbox?

 

To sort by "From" column, click on "View" located on the inbox toolbar.

Select "By Message".

Then click on the "From" column to sort.

 

If you are viewing the messages "By Coversation" then open the conversation and then sort by From column. 

Posted by
Email Expert
Member Since: ‎04-27-2004
Posts: 18,241

Re: Email

That explains it. I had conversations enabled, so sorting by From was disabled.