Not sure if this is a Comcast problem or a Live Mail problem. This morning, the email will not sync - emails won't download and all emails that were sent are still sitting in the outbox. Forcing a sync does nothing. Tried to sign into the xfinity webmail and I can view the messages that are waiting to be downloaded. But, I can not even send from webmail. So, I'm guessing it is a Comcast issue. Anybody have an idea?
I did send a large batch of emails yesterday about 4:00 and am wondering if we are somehow being flagged as a spammer because of that. Until a month ago, we used Yahoo email and after sending a large batch were blocked by them for about a week. During that time, we went ahead and set up our Comcast email with Windows Live Mail and have been using it. Just curious if this is a widespread Comcast issue, Live Mail issue (my updates are scheduled to run early on Wednesday mornings, so could be associated with an update), or if this is perhaps a Comcast issue specific to my account. Any clues?
This is a business account and right now, I'm having to read incoming emails using xfinity webmail and then respond using my personal email account. Not really professional, but the only work around I can think of.
Post back and let us know if any of this information helps you please.
Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.
It started working again later that evening. It has been an intermittent problem off and on since then, usually lasting 3-4 hours each time. I've cleared cookies, TIF, compressed files, etc. Whatever it is, it is definitely a problem on Comcast's end as I have the same issues when trying to connect from a different computer and even when using a different ISP.