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Email attachments fail to add.???

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Member Since: ‎05-20-2010
Posts: 1
Message 1 of 2 (328 Views)

Email attachments fail to add.???

Comcast email not allowing attachments tobe added. What is the Problem???


I am requesting feedback for this issue.



Posted by
Edited on
‎01-06-2013 09:51 AM

Service Expert

Member Since: ‎02-04-2004
Posts: 16,145
Message 2 of 2 (300 Views)

Re: Email attachments fail to add.???

[ Edited ]

Based on what you said it's hard to tell you what the problem is. We need more details about what is or is not happening when you attempt to add an attachment.


Are you using Xfinity Connect or an email client?


If a client which one? If Xfinity Connect which version-full or lite? To find out click Preferences. General icon. What does it say next to Version?


Is the Add Attachment grayed out? If not, what happens after you click it?


Anything else we need to know?


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