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Can't open links in email

Posted by
Visitor
Member Since: ‎06-30-2009
Posts: 3
Message 1 of 5 (962 Views)

Can't open links in email

Just got a new computer and am setting it up.  Have Windows 7, Internet Explorer 9 and Comcast email service.  When I click on a link in an email, the link opens but nothing appears on the screen.  How can I fix this? 

4 REPLIES
Posted by
Official Employee

Member Since: ‎08-19-2011
Posts: 614
Message 2 of 5 (936 Views)

Re: Can't open links in email

What is the address that it takes you to?  Does it happen for all links?

Posted by
Visitor
Member Since: ‎06-30-2009
Posts: 3
Message 3 of 5 (925 Views)

Re: Can't open links in email

Happens for all links.  Page is blank as well as the tab at the top.

 

Address for the opened link is http://sz0123.ev.mail.comcast.net/zimbra/mail?app=mail#5

 

but the number at the end changes with each different link.

 

Posted by
Official Employee

Member Since: ‎08-19-2011
Posts: 614
Message 4 of 5 (922 Views)

Re: Can't open links in email

Can you right click the link and post it into another browser window?

Posted by
Visitor
Member Since: ‎06-30-2009
Posts: 3
Message 5 of 5 (913 Views)

Re: Can't open links in email

Yes, I am able to right click on link and paste the address of the link to the browser.  Not a good solution though.