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Browser blocking popups

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Posted by
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Member Since: ‎02-04-2009
Posts: 75
Message 1 of 8 (965 Views)

Browser blocking popups

I forwarded an email with pictures to my wife but she was unable to open the pics. A message appeared saying "BROWSER IS BLOCKING POPUPS"...How can she allow the e-mail to show the pictures.

Frank

1 ACCEPTED SOLUTIONS
Posted by
Edited on
‎04-20-2010 01:43 PM

Service Expert

Member Since: ‎02-04-2004
Posts: 15,645
Message 6 of 8 (947 Views)

Re: Browser blocking popups

[ Edited ]

Your browser is what allows you to view the internet.

The instructions below apply to Internet Explorer. If another browser is used (Firefox, Google Chrome, SeaMonkey, etc) please post which one.

 



If you are using the Internet Explorer pop up blocker included with Service Pack 2 or Service Pack 3 these instructions work with IE6, IE7 and IE8.

Go to Tools at the top of this page.

Internet Options/Privacy tab.

Click on Settings in Pop-up Blocker.

Add the following to the Allow line:

*.mail.comcast.net

Close out Internet Options, see if the messages (or attachments) will open.

If you use a different blocker, just look on the bottom of the page to see if you get a notification that one has been blocked when you click on the message. If you do, you can usually click the notification icon and will be able to allow pop ups from *.mail.comcast.net

Post back with the name of the one you use if you can't figure it out, and someone will help you.



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

7 REPLIES
Posted by
Email Expert

Member Since: ‎03-10-2004
Posts: 6,888
Message 2 of 8 (963 Views)

Re: Browser blocking popups

 


Frank1933 wrote:

I forwarded an email with pictures to my wife but she was unable to open the pics. A message appeared saying "BROWSER IS BLOCKING POPUPS"...How can she allow the e-mail to show the pictures.

Frank


 

She needs to add *.mail.comcast.net to the allowed sites on her pop-up blocker.

 

JR

Posted by
Regular Contributor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
  • On your way! Congrats on Posting 10 topics!

Member Since: ‎02-04-2009
Posts: 75
Message 3 of 8 (959 Views)

Re: Browser blocking popups

JR  Thanks for your quick response. How does she  "She needs to add *.mail.comcast.net to the allowed sites on her pop-up blocker." go about performing that task.

Frank

Posted by
Email Expert

Member Since: ‎03-10-2004
Posts: 6,888
Message 4 of 8 (954 Views)

Re: Browser blocking popups

 


Frank1933 wrote:

JR  Thanks for your quick response. How does she  "She needs to add *.mail.comcast.net to the allowed sites on her pop-up blocker." go about performing that task.

Frank


What browser is she using?
JR

 

Posted by
Regular Contributor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
  • On your way! Congrats on Posting 10 topics!

Member Since: ‎02-04-2009
Posts: 75
Message 5 of 8 (940 Views)

Re: Browser blocking popups

JR  We are using Windows XP...Comcast...and Smart Zone Regular.

Frank

Posted by
Edited on
‎04-20-2010 01:43 PM

Service Expert

Member Since: ‎02-04-2004
Posts: 15,645
Message 6 of 8 (948 Views)

Re: Browser blocking popups

[ Edited ]

Your browser is what allows you to view the internet.

The instructions below apply to Internet Explorer. If another browser is used (Firefox, Google Chrome, SeaMonkey, etc) please post which one.

 



If you are using the Internet Explorer pop up blocker included with Service Pack 2 or Service Pack 3 these instructions work with IE6, IE7 and IE8.

Go to Tools at the top of this page.

Internet Options/Privacy tab.

Click on Settings in Pop-up Blocker.

Add the following to the Allow line:

*.mail.comcast.net

Close out Internet Options, see if the messages (or attachments) will open.

If you use a different blocker, just look on the bottom of the page to see if you get a notification that one has been blocked when you click on the message. If you do, you can usually click the notification icon and will be able to allow pop ups from *.mail.comcast.net

Post back with the name of the one you use if you can't figure it out, and someone will help you.



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

Posted by
Regular Contributor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
  • On your way! Congrats on Posting 10 topics!

Member Since: ‎02-04-2009
Posts: 75
Message 7 of 8 (919 Views)

Re: Browser blocking popups

Queen-Evie....BINGO...Excellent instructions. And many thanks.

Frank

Posted by
Email Expert

Member Since: ‎03-10-2004
Posts: 6,888
Message 8 of 8 (642 Views)

Re: Browser blocking popups

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