If you look through the many threads in this forum, you will see other users with the same issue. Comcast is aware of it and is working on fixes. Whenever a fix is tested and then implemented, the XfinityConnect Team will update information in the forum.
Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.