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Posted by
New Visitor
Member Since: ‎10-11-2012
Posts: 2

501 5.5.4 Syntax error in BODY parameter

One of our customers is getting their e-mail returned with the error

 

Reporting-MTA: dns; imta28.emeryville.ca.mail.comcast.net [76.96.30.25]
Received-From-MTA: dns; mail.cybertower.com [184.173.117.47]
Arrival-Date: Fri, 05 Oct 2012 19:00:34 +0000


Final-recipient: rfc822; xxx@comcast.net
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp; 501 5.5.4 Syntax error in BODY parameter
Last-attempt-Date: Fri, 05 Oct 2012 19:00:34 +0000

This is happening with other comcast e-mail accounts as well

 

Here e-mail account was from (@afterschoolgolf.com).  I have seen other posts with this same issue for their customers (such as

http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/email-undeliver-able-abor-t-in-1-secon.... ).    Can you please work to clear the issue for her? Or do we need to post this to another area for help.

 

Thanks,

Posted by
Bronze Problem Solver
Member Since: ‎05-12-2006
Posts: 3,356

Re: 501 5.5.4 Syntax error in BODY parameter


Sandb1 wrote:

One of our customers is getting their e-mail returned with the error

 

Reporting-MTA: dns; imta28.emeryville.ca.mail.comcast.net [76.96.30.25]
Received-From-MTA: dns; mail.cybertower.com [184.173.117.47]
Arrival-Date: Fri, 05 Oct 2012 19:00:34 +0000


Final-recipient: rfc822; xxx@comcast.net
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp; 501 5.5.4 Syntax error in BODY parameter
Last-attempt-Date: Fri, 05 Oct 2012 19:00:34 +0000

This is happening with other comcast e-mail accounts as well

 

Here e-mail account was from (@afterschoolgolf.com).  I have seen other posts with this same issue for their customers (such as

http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/email-undeliver-able-abor-t-in-1-secon.... ).    Can you please work to clear the issue for her? Or do we need to post this to another area for help.

 

Thanks,


I know I've seen this same post recently, but that earlier one seems to have disappeared. Hmm. I'll bring this to the attention of a Comcast mod.

 

Just FYI, this is an odd problem. Incoming email at Comcast goes through two SMTP servers. In this case the first Comcast server accepts the email from from the outside sender, but when it attempts to send it along to the second Comcast SMTP server it gets rejected. Whoops.