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Wireless keypad not working, keypad lights blinking

New Poster

Wireless keypad not working, keypad lights blinking

Wireless keypad not working, all keypad lights blinking. Tried removing the batteries and the reset procedure as well as the re-pair process. Nothing working, any ideas other than having a tech come out?

Service Expert

Re: Wireless keypad not working, keypad lights blinking

Which keypad do you have?

https://www.xfinity.com/support/articles/wireless-keypad-faqs




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New Poster

Re: Wireless keypad not working, keypad lights blinking

Centralite Wireless Keypad

Official Employee

Re: Wireless keypad not working, keypad lights blinking

Hello sunshine0741. I can assist in getting a technician visit scheduled for you so we can troubleshoot and get your keypad fixed/replaced as soon as possible. (It sounds like you've tried the basic troubleshooting, and the next step is to have us send someone out). To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 


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