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Trying to pair Visonic MCT-427 sma Smoke Detector with control center

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Trying to pair Visonic MCT-427 sma Smoke Detector with control center

I talked with a tech to determine if the Visonic MCT-427 SMA Smoke and heat detector is compatible with the xfinity home system.  The tech said yes.  He also said I should be able to connect the detector to the system by my self.  If I had trouble he said I would probably have to call for service.  So, I have tried to pair the device with my system without luck.

I bring up the correct menu on the pad of my home system and there is no link to add a smoke detector.  So I selected other.  I followed the pairing instructions that came with the detector without luck.  I am unable to connect via the Home app on my phone because there is no icon for smoke detector.

 

Has anyone had luck in pairing this smoke detector to their home system?

 

Thank you in advance. 

Official Employee

Re: Trying to pair Visonic MCT-427 sma Smoke Detector with control center

 

Hello wvwoodsfolks, I show that the Visonic MCT-427 is compatible with your alarm system. If you need assistance pairing the equipment I can assist you further, please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".


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