Hello Upsetcustomer90. We're sorry you continue to encounter issues with your XFINITY Home service. We want to help get this issue resolved quickly. I can assist with scheduling another tech visit, so we can identify the root cause of this Comm Error. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.
Hi @Upsetcustomer90. I have verified your private messaging ability is provisioned correctly. I sent you a private message. Please respond with the requested information, so I can help you.