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New Modem will my XHome still work

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New Modem will my XHome still work

Hello All, 

 

Planning on getting an Arris 6190 to replace my current Xfinity Wifi/Router/Modem. 

 

I use my own Asus router.. Question is that if I replace my modem with the Arris 6190 will the Xfinity Home still work? 

Official Employee

Re: New Modem will my XHome still work


wrote:

Hello All, 

 

Planning on getting an Arris 6190 to replace my current Xfinity Wifi/Router/Modem. 

 

I use my own Asus router.. Question is that if I replace my modem with the Arris 6190 will the Xfinity Home still work? 


You will need a Netgear router tech installed so your XH service can continue to function properly.


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Service Expert

Re: New Modem will my XHome still work


wrote:

Hello All, 

 

Planning on getting an Arris 6190 to replace my current Xfinity Wifi/Router/Modem. 

 

I use my own Asus router.. Question is that if I replace my modem with the Arris 6190 will the Xfinity Home still work? 


As comcastandrew said, I started out with a separate modem for my XHome system; it was a free install for me.  When I got my Arris XB3 router, I was able to eliminate the modem.

 

Edit:  router not modem




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Connection Expert

Re: New Modem will my XHome still work


wrote:

 

As comcastandrew said, I started out with a separate **modem** for my XHome system; it was a free install for me.  When I got my Arris XB3 router, I was able to eliminate the **modem**.


For clarity. It's a separate / side-car Netgear *router*, not a "modem".




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