Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,932

members

1,355

online

29,428

topics

Top

Low Battery

New Poster

Low Battery

On my Xfinity Home Security system, I have a door sensor that has needed a replacement battery... twice in 7 months.  None of the other devices have had a low battery warning.  What is going on?

Official Employee

Re: Low Battery

Hi, totallycool - I can check what is going on with your door sensor. Please send me a private message with your full name, address, and a phone or account number. Thank you!


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 590 views
  • 0 kudos
  • 2 in conversation