Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,738

members

1,304

online

36,116

topics

Top

Home Security Firmware Updates

Frequent Visitor

Home Security Firmware Updates

Hi

Can someone please provide the date and firmware update numbers of the last 2 updates?

Today Friday September 1st, 2017, was the last one, I need to know the previous update.

All my issues went away with previous update and with today's update all the issues are back and then some.

 

Thank you

Tags (1)
Official Employee

Re: Home Security Firmware Updates

 

msriomartinez, what issues are you currently seeing with your security service? 

 

 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Home Security Firmware Updates

 

For one, the volume, its way to low now!

Official Employee

Re: Home Security Firmware Updates

Hi msriomartinez,

 

We are aware of the issues the last firmware update caused and are in the process of creating a new version that will fix your volume issues. This version will be rolled out very soon. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Service Expert
Moved:

Re: Home Security Firmware Updates

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 4 replies
  • 689 views
  • 0 kudos
  • 5 in conversation