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Adding a Motion Sensor

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Adding a Motion Sensor

How can I order a motion sensor?  Being a technical person past junior high age I am pretty sure I can stick the puck on the wall.  However, Xfinity wants me to have a tech come out to do the install.  Committing me to a 4 hour install block and I have to call and sit on hold to do this.  

 

Is there an aftermarket motion sensor or a way to order the motion sensor?

Service Expert

Re: Adding a Motion Sensor

Call Home Support.

1-877-298-0874




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Valued Contributor

Re: Adding a Motion Sensor

I have installed a number of additional sensors.  Check out the links below.  To be able to add a sensor though you will need to be able to get to the tech menu on the touchscreen.  To do this select settings and when the option to enter a code comes up enter 4321 instead of your regular code. Then on the next screen enter 1 and then select done.  You will now be able to get to the option to add additional sensors.  One note, you cannot remove a sensor once it is added.  Only a tech can do that.  You can rename and move them around the house, but you cannot remove from the system.  There are several different senors on the market.  Xfinity has some that you can purchase on line.  I have purchased ones made by centralite and they work fine.

https://smile.amazon.com/Centralite-Sensor-SmartThings-ZigBee-platforms/dp/B071YQCWQM/ref=sr_1_2?ie=...

https://www.xfinity.com/support/home-control/control-installing-door-window-sensor/

 

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