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Posted by
New Visitor
Member Since: ‎02-22-2011
Posts: 1

My Comcast

I've been seeing the notice the last week that I will no longer be able to access the my.comcast.net page from the comcast.net site and have to update my homepage link to point directly to http://my.comcast.net.  I've done so, but the link takes me to the old http://www.comcast.net/mycomcast/ page with no content.  What am I doing wrong?  Any assistance would be appreciated!

Posted by
Silver Problem Solver
Member Since: ‎10-17-2003
Posts: 3,807

Re: My Comcast

Same here. I just get 'Loading...' in the middle where the news should be.

Posted by
Recognized Contributor
Member Since: ‎08-12-2006
Posts: 192

Re: My Comcast

Same Here.

 

Why is there no reply to any of these messages?

Posted by
Contributor
Member Since: ‎05-29-2008
Posts: 6

Re: My Comcast

[ Edited ]

I'm in Comcast chat with someone from the middle east, they have no clue what or problems are.  My page constantly says "LOADING" also. 

Posted by
New Visitor
Member Since: ‎06-23-2008
Posts: 1

Re: My Comcast

I regularly viewed myComcast customized home page. Has comcast permanently removed this feature? I also tried comcast chat ... they are clueless. Additionally, I have not been able to find any information on how I can continue to access this feature. The message from comcast said that the my comcast url could be added to bookmarks and accessed, however as others have found, this doesn't work.

Posted by
Cable Expert
Member Since: ‎03-02-2007
Posts: 14,032

Re: My Comcast

The My Comcast is in beta, and subject to some downtime and issues.

 

The Comcast Cares team has been notified fo post a official response on it's current status.

Posted by
Frequent Visitor
Member Since: ‎11-01-2007
Posts: 2

Re: My Comcast

It is working for me now!!  I liked the generic home page so much that I added My Comcast on the tab.

Posted by
Retired Administrator
Member Since: ‎07-01-2010
Posts: 2,486

Re: My Comcast

Hi everyone,

 

In speaking with several colleagues, I've learned that there was a brief outage of the mycomcast site. This outage was cleared yesterday afternoon.

Just 'Dete'
Retired Help Forums Admin
Posted by
Contributor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
Member Since: ‎11-15-2007
Posts: 12

Re: My Comcast

 

The outage is here again.  Is there anyway I can reach mycomcast site.  I likd it like it was.  Below is a quote of my first messae regarding this.  Now I get the "create the page" message.  It iwll not allow me to sign in.  This is getting very old.

PLEASE HELP!

 

Since starting with Comcast, I have had my home page as http://www.comcast.net/mycomcast/   The notice they posted said after the change you could reach this with a bookmark.  I have it bookmarked three different ways and cannot get my page to load.  All I get is the adverts and "loading" which it doesn't do.  I designed the page with what as important to me and would like to be able to get it back.  Do you have any suggestions?/

Posted by
Silver Problem Solver
Member Since: ‎10-17-2003
Posts: 3,807

Re: My Comcast

Working for me as of 8:00AM CST.

 

If the MAIL link works, then you are logged in. It's just the news server that seems to be having issues lately.

Posted by
Cable Expert
Member Since: ‎12-31-2004
Posts: 10,676
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