Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,638,366

members

38

online now

1,815,974

discussions

Back to Top

vacation hold options

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 3
90 Views

what are vacation hold options

2 REPLIES
Posted by
Connection Expert

Message 2 of 3
85 Views

Question moved here from home networking for greater exposure to actual Comcast employees for an answer.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Service Expert

Message 3 of 3
63 Views

james353 wrote:

what are vacation hold options


Seasonal/Vacation hold is available to an XFINITY customer whose account is current, with no outstanding charges. There also needs to be at least 10 months since the start of the last seasonal enrollment.

 

If you live in the Central Division the minimum hold time 90 days and the maximum hold time is 270 days.

 

If you live in the West Division or Northeast Division the minimum hold time is 90 days and the maximum hold time is 180 days.

 

For more information, or to see if you qualify for seasonal/vacation hold, call 1-800-XFINITY (1-800-934-6489) or check this link: https://comcastseasonal.com/

 

If you live in the West Division you need to contact Comcast directly.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon