Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,444

members

832

online

36,217

topics

Top

update to our moto dct2500 unit to x1 tv box ?

Contributor

update to our moto dct2500 unit to x1 tv box ?

apparently it was requested of us to receive an update to one equipment -from the big bulky set top box to the smaller x1 device that includes voice remote etc...weve decided to keep that big tv convertor and not get the x1 new device. i think for my parents, new technology can be quite an overwhelming experience..for me, its np. they are so used to the big box device.

Official Employee

Re: update to our moto dct2500 unit to x1 tv box ?

Hi Kimochi1777, I have responded to your private message.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: update to our moto dct2500 unit to x1 tv box ?

Hi Kimochi1777, thank you for the private message and if you still need assistance please reach back out.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 2 replies
  • 182 views
  • 0 kudos
  • 2 in conversation