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store hours

Posted by
Visitor
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Message 1 of 10
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what are the store hours

 

9 REPLIES
Posted by
Bronze Problem Solver

Message 2 of 10
4,807 Views

bigshowie wrote:

what are the store hours

 


What store? If you mean your local Comcast store you could call the store and ask.

Posted by
Cable Expert

Message 3 of 10
4,801 Views
Or you can look under the blue "Customers" tab at the top of this page and select "Payment Centers".



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Posted by
Gold Problem Solver

Message 4 of 10
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WarEagle57 wrote:
Or you can look under the blue "Customers" tab at the top of this page and select "Payment Centers".

 

The payment centers do post the store hours, but the phone numbers no longer show the local phone number for each center.  FYI-I also noticed on the right side of the page, there are other places you can pay your Comcast bill now.


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Posted by
Service Expert

Message 5 of 10
4,770 Views
Look in the phone book under Comcast. Or on your bill, the local number should be on it.



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Posted by
Gold Problem Solver

Message 6 of 10
4,766 Views
Evie, that may vary by area of the country. Our phone books USED to have the local number, but not anymore. Same for our bill. CC


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Posted by
Service Expert

Message 7 of 10
4,759 Views

My bill has the local number on page 2, at the bottom of the page. It's right after the Franchise Authority information.

The phone book-there is a large listing for Comcast in the white pages AND it's also listed under Cable and Satellite Televison in the yellow pages.

 

I've got the local number memorized, it's been the same one for many years.

 

It's a shame that Comcast makes it hard for some customers to get in touch with a local office.




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Posted by
Gold Problem Solver

Message 8 of 10
4,751 Views

Evie,

Nope, no local number on my bill-nor in our phone books anymore.... Just an 800 number. Smiley Sad

If I remember correctly, another Expert mentioned that the bill itself varies by areas of the US so that is probably why your bill has one while mine does not.  (You know where I am)

I totally agree a local number should be available so the customer can call locally.

CC



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Posted by
Visitor
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Message 9 of 10
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Tried calling. Recording gives options for types of services only. 

Posted by
Security Expert

Message 10 of 10
4,169 Views

Seeking my local service center (entering address and zip) provides the following info for me.  There are no local numbers on my bill, just the 800 number.  FWIW - All the service centers in my area and also the pay centers list phone numbers.

 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




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