Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,935

members

1,370

online

29,429

topics

Top

replace remote

New Poster

replace remote

I need to have my livingroom remote replaced. I have changed batteries and it seemed to not work shortly after. I thought my husband surfed so much that it was normal. I finally realized it was't him when it went out a week after I replaced them. I live in DeBary. Is there anyway a remote can be mailed to me instead of going to the Comcast office? 

Admin1

Re: replace remote

Hi Lifesparkles -- I can have a replacement remote shipped to you. Please send me a PM with your name, full service address, and either phone number or account number. I'll also need to know which box needs the replacement remote so that I know which remote to order.

 

Click my name (ComcastZach) and click Private Message Me. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 131 views
  • 0 kudos
  • 2 in conversation