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installation charges

Posted by
Visitor
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Member Since: ‎05-26-2011
Posts: 1
Message 1 of 3 (1,113 Views)

installation charges

when i called about setting up the cable service, i was told since i only have one TV, the installation charge will be only 30. however when my first bill come, I was charged $50 instead~~ The lady in costumer service is rude and not willing to help. I am really upset about the service, that is cheating!!!

2 REPLIES
Posted by
Email Expert

Member Since: ‎05-21-2006
Posts: 29,924
Message 2 of 3 (1,081 Views)

Re: installation charges


xing82 wrote:

when i called about setting up the cable service, i was told since i only have one TV, the installation charge will be only 30. however when my first bill come, I was charged $50 instead~~ The lady in costumer service is rude and not willing to help. I am really upset about the service, that is cheating!!!



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Posted by
Official Employee

Member Since: ‎05-04-2011
Posts: 2,077
Message 3 of 3 (1,057 Views)

Re: installation charges

I would like to apologize for the bad customer experience. If you could please provide me your acct and phone number in a Private message, I will look into this issue for you.

 

 

Thank You

-ComcastLarry-
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