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So frustrated right now. Trying to sort out my bill (which mysteriously went up by $130 this month!) Was disconnected twice from the CS # and have now been waiting for 15 minutes for someone to respond to a live chat online. Someone from comcast please contact me.

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Hello sradtke,

 

I apologize for any inconvenience you may have experienced. I will be more than happy to assist you regarding your billing concerns. I have reviewed your account and do not see an increase in the amount of $130.00 on your most recent billing statement. Just to verify I am reviewing the correct account, please send me a private message (PM) providing your account number and the street address where the Comcast service is being provided. To send me a PM, click on my name (ComcastSheoneka) and click on "Private Message Me”. Once this information is received, I can review your account details and work towards quickly resolving any issues.
 




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