Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,724,701

members

79

online now

1,886,686

discussions

Back to Top

comcast telephone problems

Posted by
New Poster
Message 1 of 1
1,422 Views

comcast failed to notify us when our phone was switched over from vonage. this caused our phone to not work on the day of the switch over, and because of this we did not received several important calls on that day.  when our dvr/hd box was installed for the tv, it was a used refurbished box that was installed. within days of the installation the box was causing tiling on the hd side of the tv. comcast came out and installed another used box to fix this problem. I expected new equipment to be installed when we subscribed to comcast and I expected my phone to work properly, none of this happened. I am quite unhappy with comcast.